How do I send an emergency request for help?

1. If you are in an emergency, tap the “I NEED HELP” button.

2. A 20 second count down Timer Screen will appear. This provides a delay before the emergency is sent. The delay gives you time to cancel the request if you pressed the “I NEED HELP” button accidentally.

3. Tap Send Now on the Timer Screen to send the emergency immediately. Your emergency request will be sent directly to STARS to act on.

4. Using an Android Phone, the SOLUS App will automatically call the STARS emergency phone number.

5. Using an iPhone, the SOLUS App shows a phone number window in which you must tap “Call” to call the number.

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