How do I provide additional information, documents, or pictures to STARS through SOLUS when requesting emergency help?

1. After logging into SOLUS, tap on the comment.

2. Insert any additional information you would like to send to STARS while using SOLUS.

3. Tap DONE.

4. Tap on the paperclip icon if you would like to attach a document or picture.

5. Tap the plus icon and choose the attachment you want to send.

6. NOTE: The comments and attachments are used only for additional information. Use the I NEED HELP button for immediate assistance.

a. Active Comments are sent as part of an emergency request.

b. Pictures and attachments are sent automatically to the Control Center Monitor without needing an associated emergency request.

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